Monthly Archives: January 2010

I Manage, Therefore I Have Meetings

“A meeting is an event where minutes are taken and hours are wasted.”   …Milton Berle Somewhere, there is an unwritten rule that says all managers are required to conduct limitless meetings. It’s in the Manager Handbook or something. You get promoted to management, you are required by law to conduct lots and lots of meetings. […]

Try Working Backwards

It seems like every company and every salesperson talks about “putting the customer first.” If only it were true. To be sure, there are many companies (and salespeople) that actually walk the ‘customer first’ walk, but most simply display a catchy customer slogan while pursuing whatever policies or business practices are most beneficial to themselves, […]

What is Your Culture Worth?

Simple question: Do employees tend to do better work in a demanding workplace culture that is positive, encouraging, and empowering, or will they do better work in a demanding workplace that is negative, critical, and constricting? Notice that in either cases the workplace environment is demanding; i.e., expectations for performance are high, employees are accountable […]