Category Archives: Management

The New Normal, and What It Means

Mediocre is the new normal. Sorry to say, but I challenge you to refute the idea. It’s not the exception anymore – it’s the NORM. Call me cynical. Do you realize how difficult it is to find people who pay attention to detail? Who care about excellence? Who care about improving the workplace culture? Who […]

The One Skill That Great Salespeople Can Teach Managers

As a manager – unless, of course, you’re a SALES manager – you probably don’t feel much connection with salespeople. It’s unlikely that you’re wandering over to the sales department looking for insights into management or leadership. In fact, if you’re like most people, you have a certain aversion to selling, and the last person […]

Which is Worse: No Communication or Bad Communication?

Communication makes the world go ’round. Nowhere is that more true than in the corporate world, where everything is better when people are communicating effectively and consistently. It stands to reason that ‘no communication’ is the death knell for any organization, but what does ‘bad communication’ do to a company? Is it worse than no […]