Tag Archives: Management

Which is Worse: No Communication or Bad Communication?

Communication makes the world go ’round. Nowhere is that more true than in the corporate world, where everything is better when people are communicating effectively and consistently. It stands to reason that ‘no communication’ is the death knell for any organization, but what does ‘bad communication’ do to a company? Is it worse than no […]

10 Sure-Fire “Deal-Killers”

Over the years, I’ve learned that there are certain things a salesperson can do that can be fatal to winning a sale. Mostly because I’ve done them. Many times. [I’m not hopeless, but I am slow.] Turns out, however, it’s not just me; most every salesperson makes these same mistakes – over and over. So, […]

A Sure-Fire Way to Lose a Customer

Sometimes a salesperson can do everything right, but the company drops the ball – the product ships late, the pricing on the invoice is wrong, someone in customer service or accounting is rude on the phone – like that. Unquestionably, this can be one of the more frustrating experiences for a salesperson because the customer’s […]