Tag Archives: Training

When They Can’t Do Without You

Being needed is a good feeling – if you’re talking about personal relationships. But, if you’re the boss, it can create all kinds of problems.  Like 14-hour days, and unused vacation, and employee dependency.  When the troops can’t do without you life can get pretty complicated, and performance is necessarily going to suffer – either […]

Improve Performance: Eliminate Excuses

Harold S. Geneen once said, “It is an immutable law in business that words are words, explanations are explanations, promises are promises but only performance is reality.” Immutable law? You bet. You’ve probably heard it this way: “Talk is cheap.” “Don’t tell me, show me.” “Money talks and baloney (or something similar) walks.”  Get the […]

Training? You Don’t Need No Stinking Training!

“Good luck!” Who doesn’t love to hear those words? Typically, these are words of encouragement. Joyful, even enthusiastic; designed to leave someone with pleasant feelings about the future. They are not, however, designed to be the two words that describe the sum total of a company’s training program. Really. Back in the late 80s when […]